- General Information
- Manufacturer
- Fortinet, Inc
- Manufacturer Website Address
- http://www.fortinet.com
- Brand Name
- Fortinet
- Service Name
- FortiCare 24x7 - Extended Service (Renewal)
- Product Type
- Service
FortiCare Support Services
is per-device support services, and it provides customers access to over 1,800 experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 24x7xNext Business Day
- Provided Support
- Web Knowledge Base Access
- Web Support
- New Releases Update
- Virus Definitions Update
- Intrusion Definition Update
- URL Database Update
- Email Database Update
- Parts Replacement
- Product Info Support
- Email Support
- Service Response Time
- Next Business Day - Part Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year
- Product Supported
Fortinet FortiGate 3200F
