FortiCare Support Services is per-device support services, and it provides customers access to over 1,800 experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.
- General Information
- Manufacturer
- Fortinet, Inc
- Manufacturer Website Address
- http://www.fortinet.com
- Brand Name
- Fortinet
- Service Name
- FortiCare 24x7 - Extended Service (Renewal)
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 24x7xNext Business Day
- Provided Support
- URL Database Update
- Email Database Update
- Phone Support
- Email Support
- Web Knowledge Base Access
- Web Support
- New Releases Update
- Virus Definitions Update
- Intrusion Definition Update
- Service Response Time
- Next Business Day - Part Replacement
- Service Location
- Service Depot
- Service Duration
- 3 Year
- Product Supported
Fortinet FortiGate 3200F